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FAQS

Frequently asked questions from our Glammies
Can I order online and pick my package up the same day?
Unfortunately, they’re two separate payment systems. Online payments don’t process until two-three business days after you ordered. 
I ordered my hair, when will I receive a tracking number?
Normally tracking numbers are issued one-two days after your confirmation is sent via text or email.
What time are you open? 
For delivery locally our hours are as follows:
M-F 9am-6pm EST
Saturday 10-5pm EST
Customer service 
M-F 9am-6pm EST
Saturday 10-7pm EST
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