FAQS

Frequently asked questions from our Glams
Can I order online and pick my package up the same day?
Unfortunately, they’re two separate payment systems. Online payments don’t process until two-three business days after you ordered. 
I ordered my hair, when will I receive a tracking number?
Normally tracking numbers are issued one-two days after your confirmation is sent via text or email.
 
Where are you located?
We are located at
6612 Saint Clair Ave
Cleveland OH 44103
What time are you open? 
For delivery locally our hours are as follows:
M-F 9am-6pm EST
Saturday 10-5pm EST
Customer service 
M-F 9am-6pm EST
Saturday 10-7pm EST
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